Our Accreditations

Milpark Education (Pty) Ltd is registered as a Private Higher Education Institution with the Department of Higher Education and Training under the Higher Education Act, 1997. Our registration number is 2007/HE07/003.

Milpark Education is thus a conferring institution and is permitted to confer on its graduates the certificates, diplomas and degrees for which it is accredited by the Higher Education Quality Committee (HEQC) of the Council on Higher Education (CHE).

International accreditation of business schools has become the highest standard of achievement in postgraduate business education. This recognition is earned only after meeting set criteria and undergoing stringent assessment processes. MBS’s international accreditation from the renowned Association of MBAs (AMBA), confirms its standing as a world-class provider of business education.

Technology requirements for studying online

Milpark provides students with materials, resources, formative and summative assessments (including online tests and quizzes), discussion opportunities and a number of administrative services as part of the myMilpark and myCourses online tuition and support environments. Course materials contain links to additional external resources in the form of links to downloadable documents, websites and videos.

Having access to the above online facilities is essential for efficient communication, learning and success. The student will need continuous (daily) access to study, using the resources mentioned above, and to submit and receive assignments.

Summative assessments (exams) and selected formative assessments will be invigilated remotely with well-proven online proctoring services. Students will need to use their own device and ensure that they have the following minimum system requirements in place:

Reliable broadband internet access

Firefox/Chrome/Edge web browser

Microsoft Word

PDF Viewer

Ability to scan and upload documents

Email/cellphone for notification and communication

Access to Microsoft 365 using Milpark student credentials.

For remotely proctored exams, students need their own device (laptop, Mac or desktop) with the following minimum system requirements in place:

Milpark Education has appointed WIZE BOOKS as its preferred provider of prescribed textbooks.

Milpark students will receive preferential pricing when purchasing prescribed textbooks from WIZE BOOKS.

In order to qualify for the discounted rates, students need to access the WIZE BOOKS ONLINE STORE by logging onto myMilpark Student Portal.

Please note that books ordered directly from www.wizebooks.co.za are NOT discounted.

WIZE BOOKS can be contacted on (012) 362 5885 Monday to Friday from 08:00 to 17:00 or via email at [email protected]

What students are saying about using wizebooks:

• "I’m honestly surprised at how good the service is. The ordering process is smooth and even the split order functionality and efficiency is amazing!"
• "Very glad you guys have partnered with Milpark. Better rates on books and speedy service. Will be using you for all my future modules."

International Student Admissions Process

All international applicants need to apply via the online admission application route and submit certified digital copies of their admission documentation.

For detailed admission requirements, please refer to the relevant fact sheet for the specific qualification for which you wish to apply.

1. Individuals enrolling via distance learning…

…who are submitting foreign school leaving or tertiary qualifications as part of their admission application, are required to obtain a Certificate of Equivalence for said qualification from SAQA (South African Qualifications Authority) prior to applying for admission onto their preferred qualification.

…who wish to apply for admission onto a bachelor’s degree with a foreign senior certificate/school leaving certificate or tertiary qualification are required to obtain an exemption certificate from Universities South Africa (USAf) prior to applying for admission onto the qualification.

…may be required to do an English language proficiency test.

…do not need to comply with any visa or residency permit requirements if residing in a foreign country.

…must provide evidence of a valid South African residency permit if residing in South Africa.

…when applicable, will receive study materials via courier in their country of residence.

…will receive support via distance learning methods.

Note:

Students may be liable for additional costs in respect to courier and examinations where applicable.

Please contact the Student Recruitment Department by emailing [email protected] for further information.

2. Distance learning students who want to visit South Africa to attend a single short workshop or write an assessment at a South African venue, have to do so based on the normal visa/visiting requirements as stipulated by the Department of Home Affairs (issuer of visas/permits).

Note:

Such a visit does not imply permission to remain in South Africa indefinitely based on registration at Milpark Education.

3. Foreign Nationals studying via Distance learning are not allowed to provide a South African residential or postal address without providing evidence of a valid South African residency permit.

Supporting our students

Whichever way to study you choose, Milpark will support you in your efforts! At Milpark, students are supported via a number of services. These include:

• Student Services
• Tutoring
• Counselling
• A complaints service.

Student Services

Student Services provide a comprehensive student enquiry service to students to both contact- and distance-learning students. Students are able to contact Students Services via email or telephone to address all administrative issues, to clarify procedures and obtain assistance with navigation of online facilities. Contact-learning students can consult with Student Services support staff on campus if they have a problem.

Help from Tutors

Milpark Education has a tutor service to assist distance-learning students during their studies. If students need help with an academic problem (related to studying the course content), they can request assistance from their tutor. They are encouraged to post their question on the tutor forum for the module on the online course pages to enable fellow students to benefit from the discussion as well. If they do not want to post their question or problem in the forum and prefer individual assistance, they can use the tutor email function. Contact-learning students are able to get help from their lecturers during class attendance.

Counselling Services

Students may experience problems related to:

1. their studies (study techniques, motivation, self-esteem, time management, etc.).
2. career decisions (they may not be sure that you have made the correct choice in terms of their qualification).
3. personal issues (family issues, personal problems, etc.).

Students who need assistance can contact the qualified student counsellor(s) at Milpark.

We recommend that students visit the How to study and Career guidance sections on myMilpark first. If resources on these pages are not sufficient to address their problem, they can contact the student counsellor.

For personal problems, students need to consult the relevant resources page under Personal problems before contacting the student counsellor.

• Distance-learning (including online learning) students can contact the counsellor via email and will receive support via email or telephone.

HelloMilpark

If students are not satisfied with the service they received, they have the option of sending a complaint to HelloMilpark.

This service is available only as a last resort to students who have followed procedures and formal channels – in your request you need to refer to your earlier efforts to solve the problem. The relevant manager will address your complaint speedily.